Cancel or change your subscription

You can cancel your subscription at any time, online, with no fee and no justification. No email to send, no notice period: one button is enough.

Cancelling

1. Go to Account settings › Billing.
2. Under Current subscription, click Cancel my subscription.
3. You land directly on the cancellation page of Stripe, our payment provider: confirm.
4. You are taken back to the website, and you receive a confirmation email with the effective date.

What happens next

• Cancellation takes effect at the end of the period already paid. Your rank and its perks stay active until then: the page shows "Cancellation recorded: your rank stays active until …".
• No further charge happens after that date.
• On the effective date, the subscription stops and you receive a last email confirming it.

Tip — Changed your mind before the effective date? Click Resume or manage my subscription: you can undo the cancellation, and the subscription carries on as before.

Switching rank

From the Shop, click Switch to this rank under the rank you want:

• the change is immediate;
• the unused part of your current rank is credited, and the new one is charged pro rata;
• both lines appear on your next invoice.

A running promotion does not apply to a rank change: it is reserved for new subscriptions.

Resuming after it ends

Your subscription has ended? For a month, a banner offers to resume it in one click. You can also, at any time, go back to the Shop and subscribe again: it is then a new subscription, which benefits from running promotions.

Special cases

Good to know — Deleting your account is not a clean way to stop a recurring payment: cancel your subscription first from billing.