Rules and sanctions
Report a player
Report a cheater or forbidden behaviour, in game or on the website, with useful evidence.
Contents
You saw a player cheat, insult someone, scam or get around a protection? Report them: that is what lets the team act. There are two ways to do it.
In game: /report
Type /report <player> [reason], for example /report Steve flying at spawn.
- Team members who are online are warned right away, and the report is passed on to the website.
- The reason is optional but strongly recommended (200 characters at most). Auto-completion suggests quick reasons.
- You can send at most one report per minute, and only against a player who has already been on the server.
It is the right reflex in the moment, for cheating in progress for example.
On the website: the full form
For a solid case, with evidence, use the website's Report a player page (/report), logged in to
your account.
| Field | Advice |
|---|---|
| Reported player | Start typing: known server usernames are suggested |
| Category | Cheating · Behaviour · Faction and territory · Advertising, scam, impersonation |
| What happened? | Precise facts, at least 20 characters: the more concrete, the more verifiable |
| When | Date and time of the events: 30 days at most, how long logs are kept |
| Where | In-game location (coordinates, area), or the channel if it happened in chat |
| Witnesses | Optional: players who saw the scene |
| Evidence | Up to 3 files of 25 MB each (PNG, JPG, WebP, GIF, MP4, WebM), and/or a YouTube link |
Categories
| Category | For what |
|---|---|
| Cheating | Banned mods, exploits, x-ray, macros |
| Behaviour | Insults, harassment, threats, in chat or voice |
| Faction and territory | Griefing, chest theft, claim bypass |
| Advertising, scam, impersonation | Promoting another server, trade scam, fake staff member |
Evidence that helps
- A video beats a screenshot: it shows movement, duration and context.
- Set your YouTube video to "unlisted": the team will see it, the public will not. Only YouTube links are accepted.
- Your files are never public: only the moderation team can open them, and they are deleted 90 days after the report is closed.
- For voice, which is not recorded: note the time, the place and what was said, and name witnesses.
Tip — One report per problem. If the same player did several things, describe them all in the same report rather than sending several.
What happens next?
- The team reviews the case: the player's history, logs, evidence.
- If the facts are confirmed, a sanction is issued: see Sanctions.
- You get a notification once your complaint has been handled. The details of any sanction are not shared: they only concern the sanctioned player.
What not to do
- Report to harm (false report, revenge, repeated reports against the same person): that is abuse, and can itself be sanctioned.
- Take justice into your own hands, or accuse someone publicly in chat.
- Exploit a bug to "prove" it: describe it to the team instead.
To prevent abuse, the website form is limited to 10 reports per hour per account.